Shipping policy

Shipping Policy

Last Updated: June 10, 2026

Thank you for shopping with Between The Pages Boutique! We are committed to getting your order to you as quickly and safely as possible.

Many of our products are handmade, made-to-order, personalized, or custom engraved. Because of this, processing times may vary by item.

In-stock items typically ship within 2–5 business days
Custom or personalized items typically ship within 5–10 business days
During holidays, sales events, and peak shopping seasons, processing times may be longer

Processing time refers to the time needed to prepare your order before shipment and does not include transit time.

We primarily ship through USPS, UPS, and other major carriers. Shipping options and rates are displayed during checkout.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Delivery times are estimates provided by the carrier and are not guaranteed.

Typical transit times:

Actual delivery times may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

If your package appears lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

If your order arrives damaged, please contact us within 7 days of delivery and provide:

We will review the claim and, when appropriate, provide a replacement or other resolution.

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

We are not responsible for delays or delivery failures
Additional shipping charges may apply if the package must be re-shipped
Orders returned to us due to an incorrect address may be refunded minus original shipping charges, or re-shipped at the customer's expense

Once your order ships, tracking information will be sent to the email address provided during checkout.

Please allow up to 24–48 hours for tracking updates to appear in the carrier's system.

At this time, Between The Pages Boutique ships only within the United States unless otherwise stated.

If international shipping becomes available, customers will be responsible for any applicable customs duties, taxes, or import fees.

If you have questions regarding your order or shipment, please contact us:

We appreciate your support and thank you for shopping with us! 📚💜